Data Protection

77jy's Privacy Policy — Your Data, Our Responsibility

Your personal data matters to us. Find out exactly how we collect it, how we protect it, and why we will never sell it to third parties.

Last Updated: January 2026

Why Your Data Is Safe with 77jy

6 Key Reasons Why Millions of Bangladeshis Trust Us

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SSL Encryption

Every transaction and login is protected with 256-bit SSL encryption. We apply banking-grade security standards.

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No Sale of Data

77jy never sells or rents your personal information to advertisers or third parties. This is a non-negotiable policy.

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Right to Erasure

You can request deletion of your account data at any time. We will action the request within 30 days.

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Limited Data Collection

We only collect data that is necessary to provide our services. Collecting information beyond that goes against our policy.

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Regular Security Audits

Third-party cybersecurity experts regularly audit 77jy's systems to identify and address any vulnerabilities.

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Transparent Policy

What data we hold, why we hold it, and how long we keep it — all covered on this page. No hidden terms.


This Privacy Policy This policy covers the collection, use, and protection of personal data for all 77jy platform users. By creating an account or using our services, you agree to this policy.

1. What Information We Collect

77jy only collects information that is necessary to operate our services properly. Collecting excessive or unnecessary data goes against our Privacy Policyis contrary to.

Personal Identification Information

  • Full Name and Date of Birth
  • Email address and mobile number
  • Current Address & Country of Residence
  • National ID or passport number (for KYC verification)

Financial Information

  • Mobile banking number (bKash, Nagad, Rocket, etc.)
  • Transaction History & Amounts
  • Deposit & Withdrawal Records

Technical Information

  • IP Address and Device Type
  • Browser & Operating System Information
  • Time Spent on Site & Browsing Patterns
  • Cookies and Session Data
Type of Information Reason for Collection Mandatory?
Name & Email Account Registration and Communication Yes
Date of Birth Age Verification (18+) Yes
NID / Passport KYC Verification Yes, for withdrawals
Mobile Banking Number Payment Processing Yes, for transactions
IP Address Security & Fraud Prevention Automatic
Cookies Session & Experience Improvement Optional

2. How Information Is Collected

77jy collects user information through several methods. You have the right to be informed about each of them:

  • Directly Provided Information: Information you provide directly during registration, KYC verification, or when contacting support.
  • Auto Collection: Technical information collected via cookies, web beacons, and log files during your use of the platform.
  • Payment Provider: Transaction confirmation details received via mobile banking services during deposits or withdrawals.
  • Third-Party Verification: Identity verification through a regulator-approved service provider.

3. Purpose of Using Your Information

77jy uses collected data solely for the legitimate purposes listed below. Data is never used for any unauthorized purpose:

  • To create, manage, and secure your account.
  • Processing deposit, withdrawal, and bonus transactions.
  • KYC verification to prevent money laundering and fraud.
  • To provide customer support and technical assistance.
  • Sending relevant bonus offers and promotions (you can opt out at any time).
  • Analyzing and improving platform performance.
  • To meet legal obligations and comply with regulatory requirements.

77jy never shares your information with third parties for advertising purposes. You can Unsubscribe from promotional emails at any time.

4. Information Sharing & Third Parties

77jy's Privacy Policy's core foundation is the protection of your data. We do not share information except in the limited circumstances outlined below:

  • Payment Provider: Only the information required to process bKash, Nagad, Rocket, and similar transactions.
  • Identity Verification Provider: To complete KYC with an approved service provider.
  • Legal Obligations: To comply with court orders or government directives.
  • Technology Service Provider: Server hosting and cybersecurity companies — bound by strict confidentiality agreements.

Your data is never shared with marketing companies, data brokers, or unrelated third parties. This is an absolute and non-negotiable commitment from 77jy.

5. Cookie Policy

77jy uses cookies on its website and app to enhance your browsing experience. Cookies are small text files stored on your device.

Cookie Type

  • Essential Cookies: Required for login sessions and site security. Disabling these cookies will prevent the site from functioning properly.
  • Functional Cookies: To remember your language preferences and settings.
  • Analytics Cookies: Used to understand which sections of the site are most visited (no personal identification involved).

You can disable non-essential cookies at any time through your browser settings. Please note that doing so may limit certain features.

6. Data Retention Period

77jy does not retain data beyond specified periods. However, certain information must be kept for legal reasons even after your account is closed:

  • Account Information: For as long as your account is active, and up to 5 years after closure.
  • Transaction Records: 5–7 years, in accordance with financial regulatory requirements.
  • KYC Documents: 5 years after account closure, as required by legal obligations.
  • Support Conversations: Deleted 3 years after the issue is resolved.
  • Cookies and Log Data: Typically 90 days to 1 year.

7. Your Rights Regarding Data Protection

77jy believes every user should have full control over their own data. You have the following rights:

  • Right to Know: You may request a summary of the information we hold about you.
  • Right to Rectification: You may request a correction to any inaccurate or outdated information.
  • Right to Erasure: Where no legal obligation applies, you may request that your data be deleted.
  • Right to Restrict Processing: Request to restrict the use of your data for specific purposes.
  • Right to Portability: The right to obtain a copy of your data for your own records.
  • Right to Object: Objecting to marketing communications or profiling.

To exercise any of these rights, email our support team. We will respond within 30 days.

All requests will require identity verification to ensure no one else can access your information. This is done entirely for your protection.

8. Protection of Children's Privacy

77jy strictly prohibits account registration by anyone under 18. We do not knowingly collect or process data from minors.

If a parent or guardian believes their child's information has been collected by mistake, please contact our support team immediately. We will promptly delete the information and close the account.

9. Changes to the Privacy Policy

Due to business changes or new legal obligations, 77jy Privacy Policy may be updated. When changes are made:

  • The "Last Updated" date at the top of this page will be changed accordingly.
  • For significant changes, a notification will be sent to your registered email address.
  • Continued use of 77jy after any changes takes effect will be considered acceptance of the updated policy.

10. Contact & Complaints

For any privacy-related questions, concerns, or requests, please contact our Data Protection team:

Email: [email protected] — We aim to respond within 72 hours. For more information, visit our FAQ Page View.


Privacy FAQs

77jy does not directly store your complete payment details. Only the last few digits of your mobile banking number are kept in transaction records; your full details are held in the encrypted systems of our secure payment gateway partner.

In the event of a security breach, we will immediately suspend the affected account, send an urgent notification to the registered email address, and launch an investigation. If you suffer any loss, 77jy will arrange appropriate compensation.

Every promotional email includes an "Unsubscribe" link at the bottom. Clicking it will stop all marketing emails. However, important account notifications — such as transaction confirmations — will always be sent.

KYC documents (NID, passport, etc.) are stored with 256-bit AES encryption. Only authorized verification staff can access them for a limited time. Once verification is complete, access is automatically revoked.

Most data is deleted when your account is closed. However, financial transaction records and KYC documents must be retained for up to 5 years for legal compliance. Once that period expires, they are permanently deleted.

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